Zion21 guarantees a 100% refund policy within 30-days of your payment. In the event you’re not happy with your services offered by us, please contact us with the following details: Your order number and billing name will issue a 100% refund, no questions asked within 30-day of payment. If your payment has elapsed the period of 30 days of making the initial payment, refunds will be offered based on the circumstance of your order.
When placing an order with Zion21: All orders are processed immediately and automatically after payment. Orders take less than 72-hours after payment to fulfil completely. Immediately after making payment, you’re covered by our 30-day refunds policy. As we only offer services that require no physical delivery, there are no international/national export fees involved. If you’re requesting a refund, or have any issues in regards to our service or your order, please use the Contact Us Form on our Contact Us page.
In entering your card details, you authorise our payment provider Stripe to deduct the amount of the transaction (of your order) using the card details you’ve entered. The usage of Stripe’s SSL encryption is to guarantee the acceptance of payments in a secure and dependable manner.
When Zion21 defines fraudulent payment, we defines the following: making an order with card details without the authorisation/consent of the cardholder.
In the case of a fraudulent payment made on Zion21 by you, we hold the right to reset all followers, views and likes, extinguish the account details, and—if necessary—have the purchaser’s IP address perpetually banned to prevent future fraudulent payment(s).
In the case of a fraudulent payment made on Zion21, we will protect the cardholder by refunding the total amount made and prevent the card from being used again by placing a block through Stripe payments.
